Frequently Asked Questions
Q: Who's the dog?
A: The dog in the logo is Abby, Rick's Labrador Retriever.
Q: Where are you located?
A: Near Historic Downtown Annapolis, MD, home of great food, drink and music (how perfect!).
7 Old Solomons Island Road
Annapolis, MD 21401
Q: What are your business hours?
DURING COVID-19 STORE HOURS
Mon - Sat: 10am to 6pm (for now)
Sunday: Closed (for now)
All other times: by appointment only. Please call us at 410-571-9660
We're offering customers the ability to come into our store at the current maximum capacity set as per Maryland State and Anne Arundel County guidelines. It is possible for customers to experience a wait-time before allowed into the store. Please call if unsure. Please wear a mask and respect everyone's distance while in the store.
Q: What are your payment terms?
A: We accept Discover, Visa, American Express, Mastercard, PayPal, and cash.
Q: What about Shipping?
A: We can ship most items to you. It really depends on what you're buying. We can ship via UPS, Fedex and DHL. Prices vary by shipping company and weight and sometimes destination. The customer pays for shipping.
Q: What about returns?
A: We are aware that guitars are an individual choice, and we strive to provide the best products at the best price. We also offer customers a chance to approve their purchases, therefore we are pleased to offer the following return policy:
Garrett Park Guitars Inc. offers customers the opportunity to approve any item which is purchased and then shipped. This allows 48 hours to inspect and settle on the purchase.
If an item is to be returned, verbal notification must be given within 48 hours of receipt of the item; GPG then issues an authorization, which will result in the carrier picking the item up.
Items should be carefully packed, to insure against breakage, and should be returned in the same condition as shipped. New items must be returned in new condition (special attention to warranties being unsigned, all paperwork, plastic still remains on pickguard and all parts).
Upon notification the item must be returned within 7 days. Shipping cost are the customer's responsibility (both ways) and will be deducted from the refund amount. Insurance claims are the customer's responsibility.
Q: What about layaways?
A: Items may be put on layaway for future purchase as follows: 25% deposit, balance in 60 days. No refunds on layaways. If a customer cannot execute the balance on the layaway within the specified 60 days, a late charge of 18% will be applied to the unpaid balance until paid.
Q: What about repairs?
A: Repairs are done as a customer service. Notification on repairs requiring an estimate must be provided when the repair is left at GPG. Work must begin on an item 15 days after estimate notification or picked up by the customer at GPG. Some repair work is performed by qualified repair staff off GPG premises.
Items are fully insured and covered by GPG's insurance, both on and off GPG's premises.
Repairs left after 45 days of notification of completion may be sold under the provisions of Maryland law to recoup labor and parts costs associated with said repair.
Q: Where did the name Garrett Park Guitars come from?
Garrett Park Guitars began as a hobby business in 1981 by Rick Hogue:
"I was then employed in medical sales in the Washington D.C. area. Vintage guitars were bought and sold locally at this point, mainly in the DC Metropolitan area. In 1982, I attended the Greater Southwest guitar show in Dallas, Texas for the first time. While there, I met collectors from across the U.S., as well as many foreign collectors and dealers. At about the same time, I wanted to establish a business mailing address for buyers to correspond with her about vintage guitars. I visited the Kensington, Maryland post office to inquire about post office boxes for rent and was told that they were sold out. The postal personnel referred me to the Post office in Garrett Park, Maryland, which had boxes for rent. The business was in need of a name, and Garrett Park Guitars had a certain ring to it, thus was born Garrett Park Guitars, or GPG."
Q: What other services does GPG offer?
A: An appraisal service is available to verify vintage instruments as well as determine their market value. GPG was consulted by guitarist, Lenny Kravitz, to appraise his extensive collection.
GPG has a complete repair service offering repair for guitar, bass, and guitar amplifiers. GPG is factory authorized for FENDER MUSICAL INSTRUMENTS. In addition, GPG can restore vintage equipment from very minor to complete rebuilding.
GPG offers lessons for all skill levels, our teachers are trained, skilled guitarists capable of beginner to advanced training.
GPG accepts consignments for sale of used and collectable instruments; a fee is charged based on the final retail price of the piece. This service is highly effective as GPG has an extensive outlet for guitars and guitar equipment.
GPG has an extensive inventory of parts to restore vintage guitars and amplifiers; a list of these parts is available on the main menu of our web-page and GPG maintains a thorough want file for parts.
Q: Do you take trades?
Q: Has anyone famous bought a guitar from your store?
A: Notable clients include:
J.Mascis of Dinasour Jr., Chris Duarte, Eric Johnson, Stevie Ray Vaughan, Billy Gibbons, Benji Madden, GE Smith, Bob Dylan, David Gilmour, Robbin Ford, Yutaka Takezawa, Tom Kiefer, Kevin Shields, Vernon Reid, Bootsy Collins, Steve Earle, Ray Gomez, Bruce Cockburn, Lenny Kravitz, Marshall Crenshaw, Joe Satriani, Kenny Wayne Shepherd, The Bangles, Los Lobos, Kevin Bacon, Bruce Springstein, Kevin Walker, Carlos Santana and many other local professional and amateur musicians.